In September 2012, the day I sat in the Nepal Connection with Kishor, I only saw a handful of people come in to eat. A few came to meet with
Mahabir and a group of local business men conducted a short meeting. Kishor spent his time on his cell phone or just sitting. He seemed to be in deep thought. Here is where Mahabir and Kishor differ. Kishor is content with these down times, but Mahabir expects the same capacity for work from Kishor as from himself. It was clear Kishor had no desire to work in the same head down determined manner as Mahabir. He told me, “…not all people born equal.” Kishor has since left the Nepal Connection. He has not answered emails so I don’t know the reason or what he is doing now. But from the following email from Mahabir Pun sent to one of his contributors, it’s apparent Kishor is still involved in some capacity.“Nepal Connection is running in Thamel and I visit there whenever I am in Kathmandu. Kishor left Nepal Connection and now we have Kusum Pun from Nangi is helping to manage the restaurant. He has completed Bachelor’s in Hotel Management, Even if Kishor left, he is on board and he comes to help in the restaurant once in a while. We have three other board members from Kathmandu, who are supervising the restaurant when I am not there
As for paying the loan and the interest, I have paid back loan of a person because he needed the money. The restaurant is not generating as much income as we had expected because we had to learn everything from the beginning. It is generation mostly enough money to pay the salaries of five staff and house rent plus the bills for the utilities.I have requested contributors to wait for sometime to get the interest and loan back. We are trying very hard to attract as many customers as possible through facebook, personal contact, and others.Even if we have not been able to make money so far, we have been able to meet our second goal well, which is to connect people. The restaurant has been my meeting place with people. When I am in Kathmandu, people come to the restaurant to chat with me. Also young students come to the restaurant to have discussion and meeting for different programs. It has been also the contact point for the trekking program that we have started.”Kishor and Mahbir’s original goals are materializing after less then two years of operation. The competition for tourists from restaurants in Thamel is fierce but I think it is fair to say they need more time to gain a following and put down a culinary reputation. Join me next week to read about Mahabir Pun’s premier project…the one he hopes will lay the path to a better future for Nepal and it’s people.
I think understanding how Mahabir Pun developed and set up the Nepal Connection gives further insight into his character and how he manages and interacts with people. In October 2012 I sat down with Kishor Rimal, the Nepal Connection (NC) manager, at the restaurant and over tea we talked for hours about his career and his relationship with Mahabir. His experience with Mahabir is typical for many of us who work with him so here is his story.
Kishor was hired by Mahabir Pun to manage NC even before it opened. Kishor was involved from the early stages of planning, development and construction. He was fresh out of the restaurant opening the month before I met him so he was eager to talk about the challenges. After consulting with Mahabir, he made the final decisions on location, design, staff and the menu. He admits to being “nervous” regarding his responsibilities due to his lack of experience in the restaurant business. He holds a BA in Media Studies and a Masters in Landscape Management…along with a long resume of multiple jobs. Everything from event planning to publishing house writer to bank communications. He admits he only held some jobs for a few weeks to a few months. After meeting Mahabir he realized he wanted to work for the rural villagers and “help the people”.
He first met Mahabir Pun in February 2010 and the meeting didn’t go well. He wanted to work for Nepal Wireless but Mahabir was not impressed by his resume. Kishor said Mahabir was brutally blunt in saying he was not the type of person to work with him because he had no IT experience. Kishor kept hounding Mahabir and finally convinced him he could design and implement a much needed media and public relations campaign. Mahabir allowed him to work as a volunteer. Kishor worked for two years without pay for Nepal Wireless. He was able to do this because he lived in Kathmandu with his parents. He managed projects by negotiating with the villagers; set up training for technicians; and was the front man for all politically correct interfaces with villagers, technicians, donors and Mahabir. You can see why Mahabir would choose Kishor, although he lacked experience in the restaurant business, he possessed priceless skills in negotiating and management of resources and people.
Join me next week and read about Kishor’s goals for the new business, his relationship with Mahabir and the challenges he faced as the new manager buffering Mahabir’s entrepreneurial style with one financial backer’s business goals.